Terms and conditions


When you use papercrushpress.com or purchase a product from the Paper Crush website you are accepting the following terms and conditions which are legally binding. Your use of this Site confirms your unconditional acceptance of the following Terms and Conditions. If you do not accept these terms and conditions, please do not use this Site.

User Information

Customers must provide their contact details including actual full name, phone number, e-mail address and other requested information when purchasing from the Site. Customers pledge that the payment details provided when purchasing products are theirs and are valid and correct.

Paper Crush respects your privacy. All personal details provided will be kept safe, secure and confidential and will not be distributed to third parties, except to process your order, without your expressed consent.


We endeavor to accurately display all products on our website. However, we cannot guarantee your computer will accurately display all product features, such as color, and therefore do not guarantee the color of the products ordered will accurately match the color displayed on your computer. If you have questions, please email us at contact@papercrush.com.

our products

Items will be shipped to an address designated by the purchaser as long as that shipping address is compliant with the shipping restrictions contained on this website and U.S. export laws and regulations. No order will be shipped contrary to U.S. export laws and regulations. All purchases from this website are made pursuant to a shipment contract. As a result, risk of loss and title of the purchased items pass to you upon delivery of the items to the carrier. It is your responsibility to file any claims with carriers for damaged and/or lost shipments.


For our online retail shoppers we accept payment using PayPal, Square & Credit Cards. We do not accept checks, cash or money orders. All payments are processed at the time of sale. Please ensure all of your contact details are correct when placing an order so we can contact you should there be any issues.


Please double check before you submit your order. Due to the unique, hand-crafted nature of many of our products, once an order has been submitted we are unable to cancel or change the order


customer service

Paper Crush Letterpress is committed to providing exceptional customer service and quality products. We make every effort to ensure that all products listed on our website are currently in stock and are priced accurately. You will receive an order confirmation email and invoice via email once your order has been received. Standard delivery timeframes are between 6 - 18 business days; pending availability, production time and payment authorization. In the event that an ordered item is not available, we will notify you within 5 business days to help arrange a substitution, a refund or place your item(s) on backorder.

Please bear in mind that custom orders (including Personalized Note Cards, Bespoke items, Wedding Invitations, and Baby Announcements) require additional processing time, as noted on the product pages. If you have questions, please contact us to discuss your order.

Orders placed on a Monday will begin processing the next business day (excluding holidays). Orders placed on a Friday will begin processing the following Monday.

A member of the Paper Crush Letterpress team will contact you if the product you have selected is not currently in stock.

The website design and all text, graphics, information, content, and other material present on this website are the property of Paper Crush Letterpress or are used with permission from certain third parties and are protected by copyright, trademark and other laws and may not be used except as permitted in these terms and conditions or with the prior written permission of Paper Crush Letterpress. You may not, without the written permission of Paper Crush Letterpress:

  • modify the information or materials located on this website

  • reproduce or publicly display, or distribute or otherwise use any materials for any public or commercial purpose;

  • link to this website from another website;

  • display this website or any material displayed on this website in frames or through similar means on another website;

  • otherwise misuse the content of this website. Unauthorized use of any such information or materials may violate copyright laws, trademark laws, laws of privacy and publicity, and other laws and regulations.

use of this site

Trademarks, trade names, service marks and logos used or displayed on this website, and registered and unregistered trademarks, trade names and service marks of Paper Crush Letterpress are the registered and unregistered trademarks, trade names and service marks of their respective owners. Nothing contained on this website grants or should be construed as granting, by implication, estoppels, or otherwise, any license or right to use any trademarks, trade names, service marks or logos displayed on this website without the written permission of Paper Crush Letterpress or other third party owner.


Unless prior approval has been granted, Paper Crush Letterpress products are not to be resold or sold for commercial use.

Resale or commercial use

Paper Crush Letterpress may revise these terms and conditions at any time by updating this posting.


Paper Crush Letterpress has the right to suspend or terminate your account or your use of this website at any time, for any reason or for no reason. You are personally liable for any orders that you place or charges that you make prior to termination. Paper Crush Letterpress reserves the right to change, suspend, or discontinue all or any aspect of this Site at any time without notice.